By Brooke Henderson
A workmanship warranty only means something if a company actually honors it once the paperwork is old news. Paul Davis Restoration of Greater Seattle says it has gone beyond its two-year warranty in practice.
A Warranty the Company Says It Actually Honors
The company describes its warranty in specific terms. “We offer a two-year warranty, but I have seen us fix issues that we completed 5 years ago,” the team said, pointing to cases where the company returned to fix an issue well outside the formal warranty window. The company serves communities across King and Snohomish counties, including Bothell.
A Culture Built Around “Have Fun on Purpose”
The company also points to its internal culture as part of what shows up in client interactions. Its fifth core value is described simply as “Have Fun on Purpose,” and the team says it consistently receives feedback, through both NPS surveys and Google reviews, describing its technicians as personable and genuinely invested in a customer’s home or business, not just the technical work being performed.
Community Involvement Beyond Individual Projects
That culture extends into the community the company serves. The team supports charitable organizations including the Red Cross, Rebuilding Together, A Caring Closet, and Coats for Kids.
What Greater Seattle Clients Are Saying
Recent client feedback continues to highlight communication and speed. Ilan H. said the company was hired by his insurance provider following water damage at his property, arrived within a few hours of his call, and began mitigation that same evening while keeping good communication. He called it a fantastic job and highly recommends the company. Lynne P. said the team took over from another firm and that the professionalism was off the charts, praising the communication, the equipment, and the helpfulness of the crew. Linda O. said the staff knew exactly what needed to be done and did it efficiently and professionally, using an approach that minimized inconvenience and protected her floors and walls.
Does Paul Davis Restoration of Greater Seattle honor its warranty beyond the stated coverage period?
Yes. The company says it has returned to fix issues on projects completed as long as five years earlier, even though its stated warranty covers two years.
What is the company’s “Have Fun on Purpose” core value?
It’s one of the company’s five core values, and the team says it shows up consistently in customer feedback describing technicians as personable and genuinely invested in a project, not just focused on the technical work.
Does the company support any charitable organizations?
Yes. The team supports organizations including the Red Cross, Rebuilding Together, A Caring Closet, and Coats for Kids.
Can the company handle large commercial losses?
Yes. The company says that on a large, multi-floor commercial loss it can put 20 or more people on the project to get the issue triaged and dry.
Does the company handle abatement itself?
Yes. Abatement is one of the services the company performs in-house.
Are estimates and consultations free?
Yes. Free estimates and free consultations are available.
What does the company promise if something isn’t done right?
The company says its approach is to get it right or make it right.
Can the company work around time-sensitive properties?
Yes. The company says it handles everything from schools that need to be open the next day to midnight emergencies at a home or business.
What areas does Paul Davis Restoration of Greater Seattle serve?
The franchise serves Seattle, Bellevue, Everett, Redmond, Kirkland, Issaquah, Bothell, Lynnwood, Edmonds, and dozens of surrounding communities across King and Snohomish counties.
Stay Connected With Paul Davis Restoration of Greater Seattle
For project updates and community involvement, homeowners and businesses can follow Paul Davis Restoration of Greater Seattle on Facebook and LinkedIn.
