By: Craig Whitman
Where a restoration company is based affects how quickly it can reach a property. Paul Davis Restoration of Downriver Detroit, owned and operated by Kris and Amy Magers, is based in the middle of the area it serves, and says that location is part of why it can respond quickly.
Based in Brownstown, Built for Speed
Because the team is based in Brownstown on Telegraph Road, in the heart of Downriver, it can typically reach most Downriver communities within 30 to 60 minutes, often sooner depending on traffic and conditions. That includes communities such as Woodhaven, part of the more than a dozen communities the company covers.
Certifications Matched to Older Downriver Homes
The company holds IICRC certifications in fire and smoke remediation, water damage restoration, and applied structural drying, along with ACAC mold credentials and EPA lead certification for both the firm and individual technicians. “These certifications ensure work is performed according to nationally recognized standards, especially in older Downriver homes where lead and moisture concerns are common,” the company said.
A Free Inspection Built Around Understanding
The company also offers free inspections aimed at helping homeowners decide whether filing an insurance claim makes sense given rising premiums and deductibles. During that visit, the team explains what’s actually happening, what risks may exist, and the difference between filing a claim and handling an issue privately. “The inspection is free. The value is understanding,” the company said.
What Downriver Detroit Clients Are Saying
Recent client feedback continues to highlight speed and professionalism. Dynell P. said the team was on-site immediately after the emergency call, calling the service impeccable and describing the team as very knowledgeable and respectful. Tabitha W. said everyone at the company communicates well and is attentive and knows how to get the job done. Adam K. called the company responsive and straightforward, saying it helped him when he was in need and that he would recommend it to friends and family.
How quickly does Paul Davis Restoration of Downriver Detroit respond to a call?
The company typically reaches most Downriver communities within 30 to 60 minutes, often sooner, thanks to its central location in Brownstown.
What certifications does the team hold?
The team holds IICRC certifications in fire and smoke remediation, water damage restoration, and applied structural drying, along with ACAC mold credentials and EPA lead certification, standards especially relevant to older Downriver homes.
Does the company help homeowners decide whether to file an insurance claim?
Yes. During the free inspection, the team explains what’s actually happening and the difference between filing a claim and handling an issue privately.
Can homeowners reach a real person when they call?
Yes. During business hours, homeowners speak with the owners directly. After hours, a U.S.-based answering team trained within the Paul Davis system responds and contacts the owners right away, so no one is sent to voicemail.
How did the owners get into restoration?
Owners Kris and Amy Magers went through a major water and mold loss in their own home before entering the restoration industry, an experience the company says shapes how it treats clients today.
Do homeowners have to use the company for reconstruction?
No. The company says clients are never required to use it for reconstruction and can choose their own contractor or complete portions themselves.
Are the owners involved in projects?
Yes. The company says both Kris and Amy are directly involved in projects, and that Amy is a licensed builder.
What areas does Paul Davis Restoration of Downriver Detroit serve?
The franchise serves Trenton, Wyandotte, Brownstown Township, Grosse Ile, Woodhaven, Southgate, Riverview, and more than a dozen additional communities throughout Downriver, Michigan.
Stay Connected With Paul Davis Restoration of Downriver Detroit
For project updates and local news, homeowners can follow Paul Davis Restoration of Downriver Detroit on Facebook and LinkedIn.
